Retention

Everything about designing and executing community strategy, measuring the metrics, frameworks, strategies and more...

Learn to drive product growth, retention and engagement through community and how to gather more insights and input through member feedback that goes beyond surveys.

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Category

Retention

Retain existing customers and capture more by creating trust and credibility for your brand and product through customer testimonials. Understand what it takes to build trust with customers and how to do it at scale.

Divya Haritwal
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July 24, 2024

Understand how AI Chatbot integration can improve your product experience and provide smart automation that go beyond customer support

Divya Haritwal
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July 19, 2024

Understand why the health and fitness industry needs social features more than any other industry and understand what kind of social features to add based on your specific use case.

Divya Haritwal
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June 27, 2024

Boost growth for your edtech company by creating retention and engagement loops, the online edtech community way.

Divya Haritwal
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June 13, 2024

In a fintech survey, 80% of participants showed a preference for brands that offer personalized services. Understand how communities play a critical role in the adoption of financial products and services and how to design personalized experiences through the community.

Divya Haritwal
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May 29, 2024

Insight into building in-app engagement features, the reasons, why it’s critical to focus on engagement to achieve the scale and hindsight learnings.

Divya Haritwal
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May 22, 2024

First impressions, even if not last matter. Understand why it’s better to opt for a suitable platform even at the experimental stage and how it increases efficiency and chances of success.

Divya Haritwal
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May 16, 2024

Understand the characteristics of a support community, the difference from traditional customer support channels, and how to integrate everything to reduce overall support costs and improve user experience with community-led efforts.

Divya Haritwal
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May 1, 2024

A study of how CBCs can lead to business success in various areas including retention, brand loyalty, UGC, and more creating a robust mechanism for ensuring higher LTV and revenue generation for the venture.

Divya Haritwal
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April 9, 2024